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Highway Department
3145 Union Rd
Cheektowaga, NY 14227
(716) 686-3450
Fax: 686-3995

Town of Cheektowaga - Highway Department
Mark Wegner
Superintendent
e-mail highwaydeptweb@tocny.org
Office: (716)686-3450
 

Town of Cheektowaga Residents:  This information was put together for you by the Town of Cheektowaga Highway Department to help answer common questions concerning road conditions and homeowner responsibilities.  The Highway Department also provides many additional services; some of the major ones are discussed below.

SERVICES PROVIDED BY DEPEARTMENT:

  • Loose Branch Pickup
  • Carcass Removal (on residential streets only) 
  • Ditch Clean Up
  • Leaf Pick Up (more information listed below)
  • Pot Hole Repair
  • Receiver Clean Up
  • Snow Plowing / Snow Removal
  • Traffic Lighting/Signals/Signs/Markings and Maintenance
  • Street Maintenance
  • Tree Planting
  • Tree Removal / Tree Trimming
Spring Time (March - May)

Pot Holes:  Pot holes are repaired year round.  If you have a pot hole in your area that needs repair, call 686-3450 and a foreman will inspect the area immediately to determine the best course of action.

Tree Planting:  New trees, based on availability, are offered to Cheektowaga homeowners for spring and/or fall plantings.  Trees can only be planted within the town's right-of-way.  To request a tree planting, call 686-3450 or email: givemeatree@tocny.org and include your name, phone number and address.


Branch Pickup:  (mid April through mid November) Branches will be picked up throughout town on a rotating basis. Sanitation will start by collecting all items not exceeding 4' in length or 40 pounds (tied in bundles). Branches that exceed 4' or 40 pounds will be picked up the following day by the Highway Department. Be sure all branches are piled at curbside, in an open area (not to block the sidewalk or street). As an option, residents can dispose of such branches at the Highway yard during normal business hours. 

Storm Sewers:
  Drainage repair / replacement and installation begin in early spring.  Many of these projects are created in conjunction with Highway and the Town Engineering Departments.  Please report any malfunctioning storm sewers or missing manhole covers by calling 686-3450.

 

   

Attention
Residents:  If you have a storm receiver in front of or near your house, please take the time to make sure it is free from all debris, grass clippings and tree seedlings.  The extra effort on your part is appreciated and can prevent unnecessary blockage and/or possible flooding.


Summer Time (June - August)

Street Sweeping:  Street sweepers are used to support paving and pipe installation projects during the warm weather season.  In addition, their goal is to sweep the primary and secondary roads on average twice a season.

Street Paving:  Street paving and road reconstruction is controlled by the Highway Superintendent and the Town Engineer.  There are many roads throughout the town that need repair.  The priority at this time is to repair roads that are 20 years or older that need storm drainage or storm drainage repair.
   

Tree Trimming/Removal:  Town trees within the right-of-way area that are dead, badly diseased or causing safety hazards can be removed by the Highway Department pending the approval of the Housing Department.  For a tree inspection call 897-7281.  Upon approval from Housing, a removal process is then planned in stages which consists of topping the tree and trunk, stump grinding and filling the remaining hole with topsoil/seed.  Re-planting can be arranged under tree planting options mentioned above. 
For overgrown or loose hanging branches of trees within the right-of-ways, call 686-3450.  An inspection will be done to determine the course of action to be taken. 

Fall Time (September - November)

Leaf Pick-up:  Leaves will be picked up as quickly as possible depending on the weather.  It is the resident's responsibility to get the leaves to the grass area next to the curb. Leaves should NOT be in the street and NO brush or branches should be mixed into the leaves. Only leaves located on the grass next to the street will be picked up by the Highway Department per the cycle below:

1st week of the month -  District 1 - Streets north of Genesee and west of the Thruway
2nd week of the month -  District 2 - Streets north of Walden and east of the Thruway
3rd week of the month -  District 3 - Streets south of Genesee and west of Union Rd
4th week of the month -  District 4 - Streets south of Walden and east of Union Rd


Common Question 1: Can I rake leaves into the street?
Answer: NO. It’s unsafe and illegal. Leaves in the street plug the receivers during rain events and it
causes vehicles to swerve into traffic unexpectedly causing an unsafe condition. They are also hard to pick
up after they are driven over repeatedly, which slows down the leaf collection process
.

Common Question 2: Why can’t you schedule leaf pickup?
Answer: Our town has over 1000 streets. Leaves also fall at different times throughout the Town. We
put our resources where they are needed most, and move throughout the Town as fast as we can. This year
leaf pickup by Highway will start in November and will be every week. Your leaf pickup day will be the day after
your regular garbage pickup day.

 Common Question 3: Should I call the Highway to get my leaves picked up?
Answer: Generally, no; only if it’s has been more than 2 weeks between a pickup then call the Highway
Department. Please remember we do sometimes have weather emergencies or equipment breakdowns that
might delay pick up, however, our goal is to get all the leaves picked up by November 30th.

Winter Time (December - February)

Snow / Ice Removal:  The Town is divided into 25 different routes for snow and ice removal.  There are also several county roads that the Highway Department maintains regarding snow and ice removal.  It is also the responsibility of the Highway Department to maintain safe passage on many steps and bridges throughout the Town.  During the snowfall season, the Highway Department is on-call 24 hours a day, 7 days a week including holidays.

Town Calendar

Helpful Phone Numbers
Call Before You Dig
dial 811


Erie County Water Authority
(716) 685-8200


National Fuel Gas
(716) 686-6123

National Grid
1-800-642-4272

NYSEG
1-800-572-1131
Supervisor's Hotline

Citizen Action Request
(non-emergency issues, comments and suggestions)


Housing and Building Complaints
(ex: high grass, property maintenance items, unregistered cars)
(instructions)

mail or email to:
Cheektowaga Town Clerk
3301 Broadway Street
Room 101
Cheektowaga, NY 14227  
townclerkwebmail@tocny.org
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